HILCO Electric Cooperative, Inc. Privacy Policy
HILCO Electric Cooperative, Inc. is committed to
protecting your privacy. That is because we base our business on the
trust you place in us. This policy describes our practices regarding
personal and account information collected through our Web site. In this
policy, “personal and account information” means your name, company
name, account number, address, telephone number, and e-mail address plus
other information that personally identifies you, and “we” and
“us” means HILCO Electric Cooperative, Inc. as well as its
affiliated companies.
We reserve the right to modify this privacy policy from time to time.
You should visit our Web site periodically to review any changes.
How much information must I share?
The amount and type of information we collect from you depends on your
activities and use of our Web site. Below, we explain what information
we collect.
When you browse our Web site:
- Referral Web site. If you come to our Web site via a link, we
collect the location of the link that referred you.
- Browser type. We collect information about the browser you are
using to help optimize our Web site for visitors.
- Movements through our Web site. We keep track of pages you visit
to help provide you with a more personalized shopping experience.
When you make purchases through our Web site
- We collect your name, address and payment information to process
your payment. However, you may provide credit card numbers by
telephone.
When you communicate with us through our Web site
- We collect your e-mail address and the other information that you
provide in order to respond to your communication.
Is my personal or account information used for any
other purpose?
We may use your personal and account information to provide products or
services you have requested, respond to a communication from you,
contact you, and as otherwise described in this policy.
In addition, in order to measure how we are doing and to better
understand how we can improve our product offerings, we or one of our
service providers or strategic partners may contact you by telephone or
e-mail and solicit your participation in research.
Will my personal and account information be provided
to any other party?
We restrict access to your personal and account information to those who
need access to use it as set forth in this policy. We may disclose
your personal and account information to respond to subpoenas, court
orders, or other legal process, as required by law, or to establish or
exercise our legal rights or defend against legal claims. Your personal
and account information may also be disclosed in connection with a sale
of some or all of our business or a merger with another company.
How can I give you feedback or contact you?
Simply click here. Please note
that messages become our property and, unless you direct otherwise, may
be used by us for promotional purposes.
How can I correct inaccurate information?
. To correct information, please contact our customer service
representatives at 1-800-338-6425